Frequently Asked Questions
Find answers to common questions about Birthday.Gold
About Birthday.Gold
Birthday.Gold Accounts
Notifications and BGInbox messages serve different purposes in your Birthday Gold account:
Notifications
Notifications are system messages from the Birthday Gold platform itself. These include:
- Account updates (password changes, security alerts)
- Enrollment confirmations and status updates
- Platform announcements and feature updates
- Billing and subscription reminders
- System maintenance notices
BGInbox Messages
BGInbox messages are communications from the businesses and reward programs you're enrolled in. These include:
- Birthday reward reminders from enrolled businesses
- Special offers and promotions from your favorite brands
- Updates about changes to reward programs
- Exclusive member communications
- Business-specific announcements
To manage these settings, visit your Notification Settings and look for the "BGInbox Summary" option.